The hotels are changing and look to the future

February 2019

An interesting article published on the American blog Meetings and Conventions about the new trends in hospitality in the hotels of Las Vegas.

The physical space.

Flexibility is the key. Hotel meeting spaces need to adapt to different ideas and solutions, also in-between spaces can be a solution for small groups, small talks and brief individual works outside the meeting rooms.
For instance, ARIA Resort & Casino di Las Vegas opened 20,000 sqm of flexible spaces on four floors, with beautiful verandas, retractable windows and spectacular views of the park and T-Mobile Arena. Physical spaces are becoming more and more suggestive, not just four walls containing people but with a unique, artistic design.

The hotels are changing and look to the future

Badge

In the meeting spaces technology will help people with similar interests and goals to meet.  Their badges should ring or turn on when two participants are near each other.

 

Guest profile

When you open the hotel app, a beacon will recognise you in the property and will interrogate your profile and register automatically most part of your preferences: from the room temperature to the snack up to the wake-up time. And, of course, you will never need to check-in or pick up your key: beacon handles it all for you.

 

Bots

Robot-butlers and porters bringing your luggage to your room are already here but become more common and, soon, they will pour you your favourite drink.  Pepper at Las Vegas’ Mandarin Oriental has been welcoming the guests since last year. At Cosmopolitan, the chatbot Rose is a concierge.

The hotels are changing and look to the future

Amenities

Hotels are working so hard to present new amazing amenities, from luxurious bath amenities to personalised wellness stays to sports car rental. Fitness centres have the most advanced equipment, personal trainers and personalized pieces of training. CanyonRanch SpaClub® in Las Vegas has expanded the concept of a healthy resort offering dieticians, doctors, physiologists, board-certified physicians and other high-qualified staff.

The hotels are changing and look to the future