On May 27th the 2021 reopening of the 5-star hotel overlooking the Poets’ Gulf in the UNESCO Site of Portovenere
Spring means also the reopening of many Italian seaside hotels.
And Grand Hotel Portovenere is going to reopen providing all the safety measures for a “covid-free” stay, strictly observing the protocols and guidelines of the World Health Organization, and the Italian and regional authorities.
Some details:
STAFF
Employees of all departments are protected and trained in Covid-19 hygiene protocols to avoid risks and to implement necessary safety measures.
All staff is regularly monitored to check body temperature.
FRONT DESK
The room magnetic keys are sterilized after each use.
Contactless credit card payment is prioritized.
Specific hygiene measures are adopted for baggage.
Social distancing measures are guaranteed between guests and staff.
ROOMS
All linens are sanitized by a high-temperature wash. All roll containers for the transport of linen are sanitized each time they are used.
In compliance with the UNI EN 14065 standard (on the hygienic quality of treated textiles), swab cycles are systematically performed (by specialized third-party structures) to measure bacteriological residues. All rooms are regularly cleaned and disinfected.
Particular attention is paid to areas with high points of contact such as door handles, locks and bolts, light switches, telephones, TV remote controls and bathroom handles.
The air conditioning is kept cleaned and sanitized after each stay.
ROOM SERVICE
Room service is provided with the necessary food protections. The delivery staff follows all safety protocols and will only stay for the time of delivery and pick-up.
COMMON AREAS
All common areas are regularly cleaned and disinfected. Particular attention is paid to areas with high points of contact such as computers in public areas, lift doors and buttons, door handles, locks and bolts, light switches, desk surfaces, telephones, bathroom handles.
Face masks are required for guests and staff in public areas.
Dispensers of hand sanitizer have been positioned for guests and staff.
BREAKFAST
Just table service through the dining room staff.
Guests are asked in advance to communicate the desired time to ensure that breakfast takes place safely.
There are a rich choice of sweets, savory and local specialties. The possibility of ordering express dishes on request is guaranteed.
The staff in charge of cleaning the common areas wear a mask and follow all the necessary safety measures.
DINING & EVENTS
Limited capacity in the restaurant and bar: the spaces between seats and tables have been enlarged to ensure the distance required.
Guests are asked to communicate the desired time in advance to ensure that meals are consumed safely.
Digital menus.
The tables are disinfected at each change of guests.
Dishes, cutlery and glasses are washed and disinfected in the dishwasher.
The meeting rooms are set up according to the regulations and respect the minimum distance requirements.
PARTNERS AND EXPERIENCES
All suppliers of Grand Hotel Portovenere (parking and transfer services, tours by sea and by land) are selected and strictly follow all health and safety measures.
A particularly interesting opportunity that the Grand Hotel Portovenere offers in this period is the possibility of organizing outdoor activities in total safety, at sea or in the countryside of Cinque Terre.
The guides wear face masks and maintain the necessary distances.
The Soleil 33 motorboat used by Grand Hotel Portovenere and its partners encharged of the boat tours operate in full compliance with health regulations.
The transfer services strictly comply with the health and hygiene measures in the use of cars. The staff is protected and trained in anti-Covid-19 measures.
A doctor is available 24/7.
MAXIMUM FLEXIBILITY
The Grand Hotel Portovenere is committed to providing maximum flexibility for both changes or cancellations of the reservation. The terms may depend on the chosen rate.
For any questions, reservations or travel information, the hotel staff is at the client’s disposal by phone at +39 0187 777 751 or by email>>>